Status Update: 🔴 Possible Outage | Last Updated: January 26, 2026
Are you seeing a "No Internet Connection" error on CapCut even though your Wi-Fi is working? You aren't alone.
Thousands of creators are currently searching "Is CapCut down?" after experiencing login failures, export crashes, and missing templates over the last 24 hours. Reports are flooding in from users who say the CapCut app has been down and not working for hours, with many noticing simultaneous issues with TikTok.
Here is the live status of CapCut.com and the mobile app, along with immediate fixes to help you get back to editing.
🔴 Current Status: Is CapCut Down Right Now?
As of January 26, 2026, there is a significant spike in user reports indicating service disruptions. While ByteDance (CapCut's parent company) has not issued an official "system down" statement, outage trackers have logged hundreds of complaints.
- Network Error Messages: "No internet connection. Connect to the internet and try again." (Even on stable Wi-Fi).
- Export Failures: Videos getting stuck at 99% or crashing the app during export to TikTok.
- Missing Features: Templates, effects, and stickers failing to load or showing blank screens.
- Login Issues: Users unable to log in or sync projects to the cloud.
Affected Regions
The outage appears to be hitting specific regions harder than others, with major spikes reported in Texas, California, and Florida (US), as well as parts of Europe.
⚠️ The TikTok Connection: Why Are Both Apps Acting Up?
A top trending query right now is: "Having issues with TikTok and CapCut?"
Because CapCut and TikTok share infrastructure under ByteDance, server issues often affect both platforms simultaneously.
- If TikTok is down: You may be unable to "Export to TikTok" directly from CapCut, causing the app to freeze.
- If CapCut servers are down: You will lose access to trending TikTok music and templates within the editor.
Currently, users on social media are confirming that they cannot upload their edits to TikTok, suggesting a broader server-side issue connecting the two apps.
🗣️ User Reports: "Not Working for Hours"
Social media is currently active with complaints. Here is what the community is saying right now:
"Is anyone else's CapCut refusing to load effects? It’s been saying network error for 3 hours now." — Twitter User
"My deadline is in an hour and I can't export. Users say CapCut app down and not working for hours... is there a fix?" — Reddit Thread
If your app is crashing or lagging, it is likely a server-side problem, not your phone. However, there are steps you can take to force a connection.
🛠️ How to Fix CapCut Connection Errors (Try These First)
While we wait for an official fix from the developers, try these troubleshooting steps. These solve about 50% of "network error" issues during outages.
1. The "Airplane Mode" Refresh
Toggle Airplane Mode ON for 10 seconds, then turn it off. This forces your device to re-establish a fresh connection with your cell tower or Wi-Fi router, which can sometimes bypass a stuck server route.
2. Clear CapCut Cache (Safe Method)
Don't worry, this won't delete your projects.
- Open CapCut.
- Go to Settings (Gear icon).
- Click "Clear Cache."
Warning: Do NOT "Clear Data" from your phone settings unless you have backed up your projects, as that will delete your drafts.
3. Check Your VPN
If you use a VPN, CapCut may be blocking your IP address.
- Turn off your VPN and try reloading the app.
- Conversely, if you are in a region with restrictions, try switching your VPN server to a different location (e.g., Singapore or Canada) to see if it bypasses the outage.
4. Update the App
Go to the App Store or Google Play Store. If an update is available (version 12.8.0 or later), install it immediately. Outdated versions often lose connection to the servers during maintenance updates.
📉 Is CapCut.com (Desktop) Down Too?
Users are also asking: "Is Capcut.com down?"
Currently, the desktop web version of CapCut seems to be more stable than the mobile app, though some users report slow loading times for the "Magic Tools" and AI features. If you urgently need to edit, try logging into the web version on a computer to finish your work.
📝 Summary
- Issue: CapCut app showing network errors and export failures.
- Status: User reports confirm widespread issues as of Jan 26, 2026.
- Fix: Try clearing cache, toggling airplane mode, or using the desktop version.
- Outlook: Most of these outages are resolved by the engineering team within 2–4 hours.
Bookmark this page for hourly updates on the CapCut outage status.
❓ Frequently Asked Questions (Live Updates)
Why is CapCut not working today?
As of today, many users are reporting server outages. This is often due to maintenance by ByteDance or server overloads. If you see a "Network Error," it is likely a temporary issue on their end, not your phone.
What are Reddit users saying about "CapCut down"?
Trending threads on Reddit confirm that the app is "not working for hours" for many creators. Users suggest avoiding uninstalling the app, as this might delete your local drafts. Instead, wait for the servers to come back online.
Is CapCut blocked in India?
Yes. CapCut is permanently blocked in India due to government regulations. It will not work on Android or iPhone networks within the country without specific (and often unstable) workarounds.
Why is CapCut not working on PC?
If CapCut works on mobile but not on PC, check your firewall or VPN settings. Often, the PC version requires an update to the latest patch to sync correctly with cloud servers.
Is CapCut shutting down?
No, CapCut is not shutting down. Current disruptions are temporary technical outages. The app remains fully operational globally despite occasional downtime.